Terms of service
Last updated: 2 September 2026
The service
Volvia provides software for running a loyalty programme. The rewards themselves are offered and honoured by each business, not by Volvia.
Your account
You are responsible for who you give access to and for what your team does with it. Keep your credentials to yourself and remove people who leave.
Plans and payment
The free plan has no time limit. Paid plans renew automatically until cancelled, and cancelling keeps your plan running until the end of the period you already paid for.
Dropping to the free plan never deletes your cards, customers or their stamps. You lose the paid features, not your work.
Acceptable use
Do not use Volvia to send messages people did not agree to receive, or to run a programme you do not intend to honour.